Article 1 (Purpose) The purpose of this Operating Policy is to create a healthy and safe service culture by stipulating the standards and principles of service operation, obligations of members, and sanctions for violations when members use the mobile voice call connection service 'Labuchat' (hereinafter referred to as the "Service") provided by Labuchat Co.

Article 2 (Obligations of Users) Members shall comply with relevant laws, terms and conditions, this operating policy, and matters notified by the Company, and shall not engage in any of the following acts.

1. Obsceneand unhealthy behavior: voice conversations that cause sexual shame, registration of photos exposing genitals, and proposal and procurement of prostitution
2. Impersonation and false information: creating accounts by stealing other people's photos or personal information, or impersonating the management and officials.
3. Illegal recording and dissemination: recording, capturing, or disseminating the contents of a call without the other party's consent, and threatening behavior based on it.
4. Cash transactions and promotion: Trading goods (points, etc.) in the service for cash, or promoting other services and products without authorization.
5. Verbal abuse and slander: Insulting others with profanity, slurs, personal attacks, and regional, gender, or religious discriminatory remarks.
6. Other: Acts that violate other current laws or interfere with the normal operation of the Company's services.

Article 3 (Criteria for Restriction of Use and Sanctions) If a Member violates this Policy, the Company shall restrict the use of the Service in stages according to the gravity of the matter and the number of violations as follows.

1. Warning and content deletion: Warning action and deletion of the profile/post in case of minor violations or a single offense
2. Suspension: Blocking access to the service for 3, 7, 15, or 30 days for accumulated warnings or major offenses
3. Permanent suspension (forced withdrawal):
   • For felonies such as sex offenses, attempted cash transactions, organized promotion, stealing others' information, etc.
   • If the offense continues after two or more periods of suspension
   • In the event of permanent suspension, all goods held by the member will be destroyed and will not be refunded.

Article 4 (Reporting and Remedy Procedures)

1. If a member finds a rogue member while using the service, the member can report it immediately through the in-app report function.
2. If a member has an objection to the use restriction measures, he/she may appeal through the customer center, and if the appeal is valid, the Company will immediately lift the measures.